Privacy Policy

Sava AI Solutions ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

This policy applies to all users of our services and is compliant with applicable laws in the Sultanate of Oman, the GCC region, and international privacy standards including GDPR principles.

We use your information for the following purposes:

• Providing and improving our AI automation services
• Responding to inquiries and customer support requests
• Processing transactions and managing client relationships
• Sending service updates and marketing communications (with consent)
• Analyzing website usage to enhance user experience
• Complying with legal obligations and protecting our rights

We do not sell, trade, or rent your personal information. We may share information in these circumstances:

• Service Providers: Trusted third-party vendors who assist with our operations
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you have given explicit consent for specific sharing

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure data centers and backup procedures
• Incident response and breach notification procedures

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of processing activities
• Objection: Object to processing for marketing purposes
• Withdrawal: Withdraw consent at any time

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and experiences
• Enable social media features and functionality

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

We retain personal information only as long as necessary for the purposes outlined in this policy:

• Client data: Duration of business relationship plus 7 years
• Marketing data: Until consent is withdrawn
• Website analytics: 26 months maximum
• Support communications: 3 years

Your information may be transferred to and processed in countries other than Oman. We ensure appropriate safeguards are in place, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Certification schemes and codes of conduct

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly.

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing notice through our services

For questions about this Privacy Policy or to exercise your rights, please contact us:

This Privacy Policy is governed by the laws of the Sultanate of Oman. Any disputes relating to this policy will be subject to the exclusive jurisdiction of the courts in Oman.